This method returns true if the refresh was successful, or false if the refresh failed. This method, when called with the IdentityDescriptor of the user, forces the identity to be immediately refreshed from its provider. This same IIDentityServiceProvider also has a method on it called RefreshIdentity. This can be used to fetch a user or a group by its display name, among other attributes, using the ReadIdentity method. NOTE: Please make sure that you check the solutions provided below prior to the coding approach, as Azure DevOps Server is supposed to be refreshing identities automatically.įirst, I found a Stack Overflow article about finding users by name: The answer turned out to be straightforward. Since no solution has worked, I decided to see what could be done from a coding perspective. How do I manually force Azure DevOps Server to run an ActiveDirectory sync? There used to be a JobService web service that I could access for this in previous versions of TFS, but that service doesn't appear to be available anymore, or is no longer scheduled to run. So it's not an access issue with the service account. We have verified that the Azure DevOps Server service account can see the email address in ActiveDirectory when logged into the server. (Users have been added for weeks or months without the update being picked up.) But the users are not being picked up by the sync job in Azure DevOps Server anymore, so their email address continues to be blank.

In the past, I have been able to remove and re-add the user to Azure DevOps Server to fix the problem, as my administrative account has access and can see the user's email in ActiveDirectory. But the user's information was later updated in ActiveDirectory to fix an issue - their email account was missing. When adding new users, Azure DevOps Server pulls their information from ActiveDirectory. We have an on-premise Azure DevOps Server that works with a corporate ActiveDirectory.

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